Privacy Policy

Updated 16 September 2026. This policy describes our current enquiry-focused website. Information about an online shop will be reviewed before checkout is enabled.

1. Who we are

Sim-Mech AS is a Norwegian flight simulation company. For questions about privacy or requests concerning your personal information, email mail@sim-mech.com or call +47 923 03 588.

2. Information you provide

When you send us an enquiry, we receive the information you enter in the contact form, including your name, email address, organisation (if supplied), area of interest and message. If you contact us directly by email, phone or WhatsApp, we receive the information you choose to share through that channel.

3. Why we use it

We use enquiry information to respond to your request, discuss potential products or services and maintain relevant business correspondence. We may also process information as necessary to operate and protect the website and meet applicable legal obligations. We do not treat an enquiry as consent to receive marketing emails.

4. Website technology and cookies

Our website is built with WordPress and may use technical cookies needed for site operation. Server logs may include technical information such as IP address, browser details and access times. Any optional analytics, advertising or non-essential tracking must be assessed and described here before being enabled. You can manage cookies through your browser settings.

5. Service providers and external links

Website hosting and email providers may process information on our behalf to operate these services. When you choose to use an external service such as WhatsApp or a social-media link, that provider’s own privacy terms apply. We may disclose information where required by law.

6. Retention and security

We keep personal information for as long as needed to handle enquiries, maintain necessary business records and comply with applicable obligations. We take appropriate measures to protect the information we hold. Specific retention periods and service-provider arrangements should be confirmed as our systems are finalised.

7. Your rights

Subject to applicable data-protection law, you may request access to, correction or deletion of your personal information, restriction of processing, data portability or object to certain processing. Where processing relies on consent, you may withdraw it. Contact mail@sim-mech.com to make a request. You may also have the right to complain to the relevant data-protection authority.

8. Changes

We may update this policy as our website and services develop. The revision date at the top identifies the current version.